Managing Closed Circuit Television (CCTV) Records

CCTV has been increasingly deployed across public authorities for a variety of visual surveillance purposes. Challenges which impact the management of CCTV records include the proliferation of proprietary visual surveillance systems and encodings, overcoming poor picture quality owing to the lack of operational standards, the divergence in business processes to manage the records, and a lack of recognition of the total cost of ownership in managing records throughout their lifecycle.

These comprehensive guidelines outline the legislative and regulatory requirements for the management of visual surveillance records; provide an organisational framework for the management of CCTV records; and detail the recordkeeping processes in the creation, use, storage, retrieval and disposal of CCTV records. The Guideline provides practical advice, key considerations, and step-by-step guides to all aspects of managing CCTV records. The Guideline can be used by public authorities to assist in either implementation of CCTV systems or in the evaluation of existing CCTV processes against specific minimum recordkeeping and legislative requirements.

While the guidelines have been written specifically for Queensland Public Authorities, the operational issues and advice provided can be adapted to apply across Australian and New Zealand jurisdictions.